FAQ
What shipping options do you offer?
We provide standard and express shipping across the UK. Orders over £20 qualify for free standard shipping. International shipping options are calculated at checkout.
How long will my order take to arrive?
Most orders are dispatched within 1–2 business days. UK delivery typically takes 2–5 business days; international delivery times vary by destination.
What is your returns policy?
We accept returns within 14 days of delivery for unused products in their original packaging. Please contact our support team to initiate a return.
Can I exchange clothing if it does not fit me?
If your clothing does not fit, we offer free returns within 14 days of receiving your order.
If you would like an exchange, please include a note inside the return parcel specifying the size or item you wish to exchange it for.
Alternatively, you can contact us at info@zaprestige.com, and our team will be happy to assist you.
Are your products safe and eco-friendly?
Yes. Our products are crafted with premium ingredients and responsibly sourced materials. Packaging is recyclable where possible, and we prioritize sustainability without compromising luxury.
Can I use a bundle or gift set as a present?
Absolutely. Our bundles are luxuriously packaged and ready for gifting, perfect for home, car, or office.